__________________________________________________________ The U.S. Department of Energy Computer Incident Advisory Capability ___ __ __ _ ___ / | /_\ / \___ __|__ / \ \___ __________________________________________________________ INFORMATION BULLETIN HP Help and Support Center Running on HP Notebook Computers VUlnerability [HPSBPI02226 SSRT061274 rev. 1] June 26, 2007 19:00 GMT Number R-283 ______________________________________________________________________________ PROBLEM: A potential security vulnerability has been identified in HP Help and Support Center running on HP Notebook Computers running with Windows XP. PLATFORM: HP Help and Support Center earlier than v4.4 C running on HP Notebook Computers running with Microsoft Windows XP, XP Progessional, XP Home Edition, XP Tablet PC Edition. DAMAGE: A remote attacker could run arbitrary code. SOLUTION: Upgrade to the appropriate version. ______________________________________________________________________________ VULNERABILITY The risk is MEDIUM. A remote attacker could run arbitrary code ASSESSMENT: with the privileges ofthe attacked user if he can induce a user to open a crafted help file. ______________________________________________________________________________ LINKS: CIAC BULLETIN: http://www.ciac.org/ciac/bulletins/r-283.shtml ORIGINAL BULLETIN: Visit Hewlett-Packard Subscription Service for: HBSBPI02226 SSRT061274 rev. 1 CVE: http://www.cve.mitre.org/cgi-bin/cvename.cgi?name= CVE-2007-3180 ______________________________________________________________________________ [***** Start HPSBPI02226 SSRT061274 rev. 1 *****] Submitted Date: Mon Jun 11 01:00:00 EDT 2007 Title: HPSBPI02226 SSRT061274 rev.1 - HP Help and Support Center Running on HP Notebook Computers Running with Windows XP, Remote Unauthorized Access Document ID: emr_na-c01077085-1 Last Modified Date: Mon Jun 18 01:00:00 EDT 2007 You may provide feedback on this document SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c01077085 Version: 1 HPSBPI02226 SSRT061274 rev.1 - HP Help and Support Center Running on HP Notebook Computers Running with Windows XP, Remote Unauthorized Access NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2007-06-18 Last Updated: 2007-06-18 -------------------------------------------------------------------------------- Potential Security Impact: Remote unauthorized access Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified in HP Help and Support Center running on HP Notebook Computers running with Windows XP. The vulnerability could be remotely exploited to allow unauthorized access to the system. References: CVE-2007-3180 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Help and Support Center earlier than v4.4 C running on HP Notebook Computers running with Microsoft Windows XP, XP Professional, XP Home Edition, XP Tablet PC Edition BACKGROUND For a PGP signed version of this security bulletin please write to: security-alert@hp.com This issue will only be on HP Notebook Computers that have HP Help and Support with a version less than v4.4 C. To find the HP Help and Support version using Add/Remove programs: Click Start Click Control Panel Click Add or Remove programs Scroll to HP Help and Support Click on the "Click here for support information" link The version number is displayed. Note: If HP Help and Support is not found in the Add/Remove Programs list, no further action is required. The Hewlett-Packard Company thanks Karl Lynn of Juniper Networks J-Security Research Labs for reporting this vulnerability to security-alert@hp.com RESOLUTION HP has provided the following software update to resolve this vulnerability: HP Help and Support Center v4.4 C or later The updated HP Help and Support Center software is available for download at the HP Customer Care site. Please click on the following link and then select the appropriate language: http://h10025.www1.hp.com/ewfrf/wc/genericSoftware DownloadIndex?softwareitem=ob-48738-1&jumpid=reg_R1002_USEN PRODUCT SPECIFIC INFORMATION None HISTORY: Version:1 (rev.1) - 18 June 2007 Initial Release Third Party Security Patches: Third party security patches which are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For further information, contact normal HP Services support channel. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information. To get the security-alert PGP key, please send an e-mail message as follows: To: security-alert@hp.com Subject: get key Subscribe: To initiate a subscription to receive future HP Security Bulletins via Email: http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG& jumpid=in_SC-GEN__driverITRC&topiccode=ITRC On the web page: ITRC security bulletins and patch sign-up Under Step1: your ITRC security bulletins and patches - check ALL categories for which alerts are required and continue. Under Step2: your ITRC operating systems - verify your operating system selections are checked and save. To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php Log in on the web page: Subscriber's choice for Business: sign-in. On the web page: Subscriber's Choice: your profile summary - use Edit Profile to update appropriate sections. To review previously published Security Bulletins visit: http://www.itrc.hp.com/service/cki/secBullArchive.do * The Software Product Category that this Security Bulletin relates to is represented by the 5th and 6th characters of the Bulletin number in the title: GN = HP General SW MA = HP Management Agents MI = Misc. 3rd Party SW MP = HP MPE/iX NS = HP NonStop Servers OV = HP OpenVMS PI = HP Printing & Imaging ST = HP Storage SW TL = HP Trusted Linux TU = HP Tru64 UNIX UX = HP-UX VV = HP VirtualVault System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions. "HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement." [***** End HPSBPI02226 SSRT061274 rev. 1 *****] _______________________________________________________________________________ CIAC wishes to acknowledge the contributions of Hewlett-Packard for the information contained in this bulletin. _______________________________________________________________________________ CIAC, the Computer Incident Advisory Capability, is the computer security incident response team for the U.S. Department of Energy (DOE) and the emergency backup response team for the National Institutes of Health (NIH). CIAC is located at the Lawrence Livermore National Laboratory in Livermore, California. CIAC is also a founding member of FIRST, the Forum of Incident Response and Security Teams, a global organization established to foster cooperation and coordination among computer security teams worldwide. CIAC services are available to DOE, DOE contractors, and the NIH. CIAC can be contacted at: Voice: +1 925-422-8193 (7x24) FAX: +1 925-423-8002 STU-III: +1 925-423-2604 E-mail: ciac@ciac.org Previous CIAC notices, anti-virus software, and other information are available from the CIAC Computer Security Archive. World Wide Web: http://www.ciac.org/ Anonymous FTP: ftp.ciac.org PLEASE NOTE: Many users outside of the DOE, ESnet, and NIH computing communities receive CIAC bulletins. If you are not part of these communities, please contact your agency's response team to report incidents. Your agency's team will coordinate with CIAC. The Forum of Incident Response and Security Teams (FIRST) is a world-wide organization. A list of FIRST member organizations and their constituencies can be obtained via WWW at http://www.first.org/. This document was prepared as an account of work sponsored by an agency of the United States Government. Neither the United States Government nor the University of California nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation or favoring by the United States Government or the University of California. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government or the University of California, and shall not be used for advertising or product endorsement purposes. 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